Acceptable Use Policy

1. Purpose

This Acceptable Use Policy (the Policy) protects our users, our partners, and the integrity of the Service. It is part of our Terms of Service, and using the Service means you agree to follow it.

2. Prohibited content

You must not use the Service to create, send, store, or share content that:

• is unlawful, defamatory, fraudulent, or deceptive;
• infringes any intellectual property, privacy, or other right;
• is harassing, hateful, threatening, or promotes violence;
• is sexually exploitative, in particular any content that exploits minors;
• contains malware, or is designed to disrupt or gain unauthorized access to any system.

3. Prohibited conduct

You must not:

• send unsolicited bulk or spam messages, or message people who have not consented to hear from you where consent is required;
• violate the terms, rate limits, or automation rules of any messaging platform you connect;
• impersonate any person or misrepresent your affiliation;
• generate or distribute deceptive AI content intended to mislead, defraud, or impersonate;
• attempt to probe, scan, or breach the security of the Service or of others;
• circumvent usage limits, access controls, or any measure we use to protect the Service;
• use the Service to build a competing product, or scrape it through unauthorized automated means;
• interfere with or place an unreasonable load on the Service or its infrastructure.

4. Messaging, consent, and anti-spam

You are responsible for ensuring that your messaging complies with all applicable laws, including those governing marketing, consent, and electronic communications, and with the policies of each channel you use. You must provide recipients with any disclosures and opt-out mechanisms required by law, honor opt-out and unsubscribe requests promptly, and keep records of consent where the law requires it.

5. Fair use and rate limits

The Service is subject to reasonable usage and rate limits to protect performance and to respect the limits of the channels you connect. We may throttle or limit activity that is excessive or that risks the stability of the Service or the standing of your Connected Accounts.

6. Enforcement and reporting

We may investigate suspected violations and may remove content, throttle, suspend, or terminate accounts that violate this Policy, with or without notice. We may also report unlawful activity to the relevant authorities. Reports of abuse can be sent to [email protected].